As an industry veteran, with over 25 years of experience building healthcare businesses, Steve Palma knows what it takes to successfully scale a business. As an advisor to Penstock, Steve plays an instrumental role in guiding the team as they conceive, develop and launch innovative products aimed at reducing healthcare costs for both health plans and their members. Leveraging his wealth of experience and expertise, he provides invaluable oversight into scaling these transformative solutions, ensuring their successful market introduction and ongoing growth.
Steve spent the first ten years of his career learning and taking on increasing levels of responsibility at Oxford Health Plans—specializing in claims adjudication and accuracy, and later tackling payment integrity in emerging high-cost trend areas, including specialty pharmacy. After learning the ins and outs of complex payment integrity within the payer space, Steve co-founded WayMark Associates, a forward-thinking claim overpayment identification and recovery firm that worked on behalf of health plans. Steve has also held operational, customer success and sales executive management roles within Emblem Health, Cotiviti, and Clarity Software Solutions.