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The industry has quietly accepted consistent post-pay recoveries as proof that a payment integrity program is working.
It isn't. It's proof the same problems keep recurring.
Deep post-pay auditing does more than recover dollars. Done right, it reveals why claimspaidincorrectly,and gives health plans the intelligence to stop it from happening again.
Individual findings that feed upstream, improving pre-pay accuracy, reducing future leakage, and strengthening financial performance over time.
In this webinar, former Healthfirst CFO John Bermel and Penstock Chief Growth Officer Michelle Frank break down what that looks like in practice, and what most health plans are leaving on the table by treating post-pay as a back-office recovery function.
Chief Growth Officer
Former Chief Financial Officer
Turning Claim Overpayment Recoveries into Pre-Payment Cost Reduction.
What You'll Hear
Why consistent recoveries can signal stagnation, not optimization, and how to tell the difference.
What pre-pay genuinely can't catch, and why that won't change even with AI.
The one question to ask your vendor every month that reveals whether there's any real innovation happening.
How defensible post-pay findings drive system changes, policy updates, and pre-pay accuracy.
What payment integrity looks like when it becomes a lever for long-term financial performance.