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Insights

Accuracy starts with insight.

Penstock shines a light on the patterns, processes, and system behaviors that shape payment accuracy. Explore the cases, perspectives, and practical guidance that help plans recover more, prevent more, and move payment integrity forward.

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Insights
Appeals Now Take Minutes to Write. Answering Them Still Takes a Person.

AI has made provider appeals faster and easier to produce. Steve Palma explains what it takes for a post-pay finding to survive an appeal and shares three questions to test whether yours would.

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Insights

Accuracy starts with insight.

Penstock’s thought leaders surface the patterns, processes, and system behaviors that shape payment accuracy. Explore perspectives grounded in real claim work—practical guidance, emerging trends, and expert analysis designed to help plans recover more, prevent more, and advance payment integrity.

Person writing code on a laptop in a modern office

News

Milestones, momentum, and moments that move us forward.

Every case study follows the same arc: attention uncovers what automation and surface-level review miss. See how deeper investigation reveals systemic issues, strengthens provider conversations, and returns meaningful dollars to plans.

Has your PI strategy stalled? Big promises, flat results?

It might be time for a fresh look.

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