AI has made provider appeals faster and easier to produce. Steve Palma explains what it takes for a post-pay finding to survive an appeal and shares three questions to test whether yours would.
Insights
Penstock shines a light on the patterns, processes, and system behaviors that shape payment accuracy. Explore the cases, perspectives, and practical guidance that help plans recover more, prevent more, and move payment integrity forward.

Clarity from the front lines of payment integrity.

Insights
Penstock’s thought leaders surface the patterns, processes, and system behaviors that shape payment accuracy. Explore perspectives grounded in real claim work—practical guidance, emerging trends, and expert analysis designed to help plans recover more, prevent more, and advance payment integrity.

News
Every case study follows the same arc: attention uncovers what automation and surface-level review miss. See how deeper investigation reveals systemic issues, strengthens provider conversations, and returns meaningful dollars to plans.


